SUPPORT

Customer Service & Returns Policy

Customer Service

If you have any questions or concerns about your order, delivery, or a product, we’re here to help! Please contact us at modernmuse@gmail.com. Our team is available Monday to Friday and aims to respond within 48 hours, excluding weekends and public holidays.

A Note on Shipping

During busy periods or sales, shipping may take a little longer than usual. We truly appreciate your patience and understanding as we get your order to you.

Returns & Exchanges

We gladly accept exchanges or credit notes for full-priced items returned within 14 days of purchase.

To be eligible, items must be:

  • Unworn and in their original condition
  • With all original tags attached
  • Free from marks, stains, or odors
  • Accompanied by a valid receipt or proof of purchase

Please Note:

  • Sale items are final sale and cannot be exchanged or refunded.