SUPPORT
Customer Service & Returns Policy
Customer Service
If you have any questions or concerns about your order, delivery, or a product, we’re here to help! Please contact us at modernmuse@gmail.com. Our team is available Monday to Friday and aims to respond within 48 hours, excluding weekends and public holidays.
A Note on Shipping
During busy periods or sales, shipping may take a little longer than usual. We truly appreciate your patience and understanding as we get your order to you.
Returns & Exchanges
We gladly accept exchanges or credit notes for full-priced items returned within 14 days of purchase.
To be eligible, items must be:
- Unworn and in their original condition
- With all original tags attached
- Free from marks, stains, or odors
- Accompanied by a valid receipt or proof of purchase
Please Note:
- Sale items are final sale and cannot be exchanged or refunded.